Privacy Policy

Any information and data that you provide will only be used in accordance with this privacy statement. We may update it periodically without prior notice.

Data collection and usage on our Web site

The following categories of data are collected and processed on our website (asteraudio.com) in accordance with the policies and legal basis set forth by the GDPR:

• As a standard prerequisite for the functioning of our websites (asteraudio.com), our servers collect and log visitors' IP addresses. This is in accordance with our contractual obligation of providing you with access to our websites. This data is retained for a maximum of 2 months and is pruned automatically.
  
• Visitors of our website may subscribe to our marketing newsletter by providing an email address. This data is collected and stored until they unsubscribe, and processed under the contractual obligation of providing our newsletter service.
• We provide customer support for our software. This is conducted via email and through the contact/bug report forms on our website. The data that you provide to us can include email address and name. This data is processed for the contractual obligation of assisting you with our products and is deleted when support tickets are closed.
• For statistical purposes, we employ the use of Google Analytics (their privacy and data policies). They collect anonymized and non-identifiable information that helps us improve our website.

Data collection and usage through our Software

Our software does not collect personal information.
Our software does not connect to Internet or intranet to send or receive any data or personal information.

Data sharing

We do not share your personal information with service providers.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect and store.

How we use cookies

Cookies allow web applications to respond to you as an individual, and maintain your logged in state. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
Our partners, Google Analytics log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and don't collect any personally identifiable information.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so.
If you believe that any information we are holding on you is incorrect or incomplete, or want it erased, reach out to us via our contact form or email address. We will honor your requests in accordance with the principles of the GDPR.

Revision 1 — January 2019